Adding User Groups

After adding a user as shown here, the user must be added to a User Group. Either create a new User Group or use one of the provided predefined User Groups. If it's a new User Group, attach a policy to it as shown here.

You can assign a user to multiple User Groups.

In addition to adding your own User Groups, you can use a predefined User Groups.

SuperAdmin creates an enterprise Admin who adds users and assigns each to a user group.
The enterprise Admin can change a user’s user group.
If Admin assigns the user the group VAIC_Users, for example, that user will not see the Monitor (Grafana) menu option in VAIC.
If Admin assigns the user the group VAIC_Grafana_Viewers, for example, that user will see the Monitor menu option in VAIC and will be able to access and view Grafana.
If Admin assigns the user the group VAIC_Grafana_Editors, for example, that user will see the Monitor menu option in VAIC and will be able to access, view and perform certain edits to Grafana.
If Admin assigns the user the group VAIC_Grafana_Admin, for example, that user will become an Admin with all Admin privileges. Admins have almost all VAIC roles, users management and Grafana administration.
To add a user group:
1. In the navigation menu, click User Groups.

2. Click Create user group.

3. Use the next table as reference.

Parameter

Description

Name Enter a name for the User Group. Choose an intuitive name for effective management later.
Account name [Read-only] Displays the VoiceAI Connect account name.
4. Click the Create group button.
5. After adding a user group, you can
attach a policy to it - see here for more information.
attach a user to it - see here for more information.
add an application to it - see here for more information